About you:
- At least 5 years of experience as a BA, including within an Agile environment.Â
- Experience with UX, Service Design Thinking, and Modern Service Management concepts.Â
- A good understanding of ITIL3 and ITIL4 Frameworks.
- Effective stakeholder engagement.
This will initially be a 6 month contract with the potential to extend for another 6 months.Â