Our client is looking for a contract Business Process Analyst to:

• Perform gap analysis across Processes, Policies & Procedures, Technology & Data
• TO – BE process design: To re-engineer and optimise processes for improved efficiency
• Analyse, document, and update business processes
• Define, document and update policies and procedures
• Review, understand the impact of, and obtain sign off on processes, policies, and procedures
• Map in Visio
• Define and Create Operating level agreement (OLA’s) and Service level agreements (SLA)
• Elicitation of requirements and documentation of Business Requirements 
• Align to the required ISO Quality Standard. 
• Accurately assess the risks associated with each quality process
• Establish and maintain quality standards that will enhance the customer experience and cost efficiency

If the above sounds like you and you're looking for a new role in a collaborative and supportive team, apply now!

*Please note that our client has a shutdown period from 14th Dec to 18th Jan.