We’re looking for a CRM Manager to lead the strategy, deliver and optimise the Salesforce environment.


In this role, you’ll be responsible for strategic leadership focusing on maximising ROI and shaping the future-state architecture for the CRM platform.


Skills & Experience:

• Proven experience in Salesforce leadership
• Lead and develop the CRM team
• Work closely with the architecture team to overview the CRM and ITSM environment
• Provide strategic and high-level solution approaches to projects and senior stakeholders
• Create and manage the work breakdowns to support the growth and development of the tools
• Conduct regular reviews of the platform, procedures and controls.
• Produce Statement of Work for the deliverables of external contractors/partners. Manage business & technical relationships with partners and/or the company’s CRM & ITSM platforms
• Excellent communication skills with the ability to translate complex digital strategies into clear, actionable outcomes
• Relevant tertiary qualification in business, digital, or technology disciplines (preferred but not essential)

If you’re a team-minded digital leader who’s passionate about improving customer journeys and driving meaningful impact, we’d love to hear from you.

Kia ora, Comspek and our clients fully support and encourage diverse hiring and inclusive recruitment processes. Don’t meet every single requirement of this job description? That’s ok - You do not need to tick every box or have expertise in the full JD. Comspek is dedicated to building diverse, inclusive and authentic workplaces based on different clients’ needs. So, if you’re excited about this role, we encourage you to apply.