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Desktop Engineer
- Posted 10 July 2023
- SalaryCompetitive
- LocationAuckland
- Job type Contract
- SpecialisationHelp Desk & IT Support
- ReferenceBH-1897
Job description
Our client is looking for a Desktop Engineer (L1/L2) to join their team!
About the role:
About you:
Kia ora, Comspek and our clients fully support and encourage diverse hiring and inclusive recruitment processes. Don’t meet every single requirement of this job description? That’s ok - You do not need to tick every box or have expertise in the full JD. Comspek is dedicated to building diverse, inclusive and authentic workplaces based on different clients’ needs. So, if you’re excited about this role, we encourage you to apply.
About the role:
- Provide exceptional technical assistance and support to end-users via phone, email, or chat.
- Troubleshoot and resolve hardware and software issues promptly.
- Install, configure, and upgrade operating systems and software applications.
- You will be providing L1 and L2 general troubleshooting for our Enterprise client with 2000+ endpoints.
- 3 month contract with potential for it to extend!
- WFH flexibility!
About you:
- Proven experience in a help desk or technical support role.
- Strong knowledge of Windows and macOS operating systems.
- Strong troubleshooting and problem-solving skills.
- Familiarity / experience with Active Directory, Exchange, Office 365, on-prem and cloud
- Experience with supporting of a wide variety of applications
Kia ora, Comspek and our clients fully support and encourage diverse hiring and inclusive recruitment processes. Don’t meet every single requirement of this job description? That’s ok - You do not need to tick every box or have expertise in the full JD. Comspek is dedicated to building diverse, inclusive and authentic workplaces based on different clients’ needs. So, if you’re excited about this role, we encourage you to apply.