Head of BSS

At Kordia, our mission is simple. To build connections you can trust, that make our digital world more secure, reliable and resilient. We have the leading team in the industry, experienced professionals who work alongside our customers to grow their business – whatever and wherever it is. Now, we’re looking for a forward-thinking Head of BSS to help us lead our next digital evolution. This is a pivotal leadership role where you’ll be responsible for shaping and leading the strategic direction, transformation and operational performance of Kordia’s BSS platforms to enable business growth, digital maturity, and service excellence. This position plays a key role in the BSS function, delivering scalable, reliable and future-ready solutions that support key business functions.

In this role, you will:

Oversee the full lifecycle of all core BSS platforms, from strategic planning and design through to implementation, optimisation, and decommissioning, ensuring they are secure, compliant, and cost-effective. 
Drive the simplification and integration of BSS with adjacent systems, embedding automation and data-driven insights, and leading the transition to modular, cloud native architectures.

You’ll bring:

10+ years’ experience in senior technology leadership positions leading BSS, platform or enterprise systems, preferably gained within telecommunications, broadcasting, technology or related industries.
Proven ability to lead large-scale system transformation and change initiatives, with a track record of delivering digital transformation initiatives, particularly involving system modernisation, cloud migration, and automation.
Thrive in complex, evolving environments and lead teams through change with clarity and confidence.
Ability to champion digital capability, foster innovation, and adopt emerging technologies to improve outcomes.
Deep understanding of Business Support Systems (BSS) architecture, platforms and components.
Working experience of ERP’s and ServiceNow.
Expertise in cloud-native architectures, API integration and platform modernisation.

At Kordia, you’ll join a supportive, future-focused environment where innovation and continuous improvement are part of the culture.

Kia ora, Comspek and our clients fully support and encourage diverse hiring and inclusive recruitment processes. Don’t meet every single requirement of this job description? That’s ok - You do not need to tick every box or have expertise in the full JD. Comspek is dedicated to building diverse, inclusive and authentic workplaces based on different clients’ needs. So, if you’re excited about this role, we encourage you to apply.