As IT Systems Analyst you’ll be responsible for managing the day-to-day operations of our clients IT systems. This is a very diverse role and no two days will be the same. You’ll be on-point to solve user questions and issues, manage and administer core systems and manage audit obligations for ISO27001 and PCI DSS relevant to IT systems.
Key parts to the role:
- First point of contact for any IT support and troubleshooting needs
- Assist in managing the priority of requests and responding appropriately
- IT Hardware procurement
- Assist with managing IT vendors
- Hardware asset lifecycle management
- Set up new user accounts and profiles and handle password issues
- Administration of Flux applications, which includes creating, managing the system access & permissions and license management of:
- G Workspace
- JIRA
- Confluence