Great money!
Our client is after a couple of Service Desk Analysts to take up some work till the end of February.Â
Ideally you will have prior IT support experience as a high level L1 or L2.
A typical day in the role will look likeÂ
- Provide first point of contact for all calls into the service desk
- Log new tickets and update existing incidents and requests in an IT Service Management tool
- Fulfil requests and diagnose incidents while providing first level technical support
- Escalate incidents to external or internal support teams where appropriate
Mon-Fri business hours.Â
If this sounds like you then send us your CV :)