The role:
- Investigate operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
- Assist in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, identifies potential benefits and identifying options for consideration.
- Analyse security processes; identifies alternative solutions, assesses feasibility and recommends new approaches.
- Help establish requirements for the implementation of new or enhanced security technology changes.
- Effectively explains complex technologies to non-technical stakeholders.
- Facilitate scoping and business priority-setting for change initiatives.
- Collaborate and obtain agreement with stakeholders and subject matter experts to define and articulate scope and requirements of Cyber Security Initiatives and programmes of work.
- Assist with a variety of regular reporting relevant to Cyber Security initiatives and programmes of work. Specifically communicating progress against set commitments, value delivered to the business and customers, dependencies, risks, and blockers.
About you:
- Five-plus years background in business analysis with strong organisational, planning, and problem-solving skills and a high attention to detail
- Experienced with Agile delivery methodology including working with product owners to develop and refine user-stories and assist with backlog management
- Expert skills with tools including Atlassian suite, Microsoft suite and other security tools
- You will be known for your teamwork and communication skills, especially when it comes to explaining complex technologies to non-technical stakeholders
- Proven experience in validating customer journey pain points and working with the squad on best solution
- Facilitation experience, including workshops, presentations, user acceptance testing and stakeholder engagement
- Ability to explain and breakdown complex, technical insights in a clear and compelling way
- Can easily navigate and manage competing priorities and schedules and are able to balance working autonomously as well as in team environments
- Growth mindset to develop skills and knowledge that are both deep and broad (T-shaped) to contribute to team delivery
- Proven experience of creating documentation and project artefacts (requirement documents, process maps, stakeholder packs etc)