About you:
- Experience in requirements gathering, analysis, and process design
- Perform gap analysis and recommend solutions
- Experience working in both Agile and waterfall environments
- Experience delivering across the full technology lifecycle
- Embed key customer experience considerations
- Stakeholder management and engagement
- Ability to present to technical and non-technical audiences.
- Work closely with CX/UX
- Participate in discovery workshops and user testing
- Customer Journeys centric way of Thinking
- UI front end knowledge
- Can work closely with Architects, Developers and Testers
- Understanding of user experience elements of a digital build
- Write user stories, prepare user flows and other technical documentation as required