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Service Owner - Observability (Product Owner)
- Posted 09 April 2021
- SalaryCompetitive
- LocationAuckland
- Job type Permanent
- SpecialisationProduct Management & Development
- ReferenceBH-699
Job description
Our leading client is looking for a Software Product Owner – Observability who will be leading the definition and execution of our Observability strategy. Working as a bridge between key business stakeholders and squads, you will manage the value delivered by the team and ensuring that it aligns with the overall Service Group strategy.
Protecting our customers is our priority and the mission of your team is to provide effective and reliable observability tools to our engineering community and support them to monitor our systems and services performance (by observability, think visualisation tool, metrics, logging, alerting)
The role:
About you:
Bonus skills:
The opportunity:
Protecting our customers is our priority and the mission of your team is to provide effective and reliable observability tools to our engineering community and support them to monitor our systems and services performance (by observability, think visualisation tool, metrics, logging, alerting)
The role:
- You’ll be working on the Observability vision and strategy – the squad is providing modern tooling and coaching to engineers so that they can do the right things to monitor their systems
- You’ll contribute to our modernisation journey by delivering world-class tooling to support secure, rapid and repeatable DevOps processes for our software engineers
- You’ll go above and beyond to help the team to execute and deliver – whether this is defining roadmap definition, owning commercial responsibilities or identifying technical risks.
About you:
- You have delivered highly ambitious and impactful products or services before, in data-driven environments
- You are customer-focused at heart - you have experience engaging with internal or external customers, developing insights into what is possible, and uncovering unarticulated customer needs to drive adoption and satisfaction
- You are passionate about developer experience and have experience with modern DevOps tooling or building large-scale developer ecosystems with proven experience becoming proficient in new technologies to get the job accomplished
- You have managed programmes of work which included: developing, articulating and communicating a product strategy, roadmap prioritisation, customer journey
Bonus skills:
- You understand how banks work and have delivered product or services for the banking industry before
- You have experience in implementing Observability toolchains, whether in an enterprise, start-up or open-source environment
The opportunity:
- Be part of a well-established set of foundations teams who are passionate about delivering exceptional customer experiences for our customers
- Take your leadership skills to the next level and demonstrate your product/service ownership expertise
- Enable you to work closely with a range of talented professionals across a dynamic business, in a stimulating and challenging environment
- Add to the vibrant culture in the Software Factory group whether its organising fun events or bringing your uniqueness to the team