This is a great opportunity to make the role your own and deliver across a broad range of office IT systems.
You will need at least 4+ years commercial IT Support experience within complex enterprise organisations. The ability work within a small IT team and take ownership of systems and provide outstanding customer service is essential. ย
Exceptional communications skills both written and verbal will be essential in order to operate well within this vibrant organization.
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Key Skills:
- 4+ years IT Support Engineering experience
- Have held internal support roles within medium size enterprise organisations
- Ticket Management, opens, progression, closing, reporting, SLAโs.
- Desktop/laptop support
- System access/password issues
- Website access issues
- Desktop/ Phone/ Desk moves
- System patching
- DC LAN Management
- Database maintenance
- Storage (SAN/ NAS)
- Backups
- Capacity planning
- VMware
- Monitoring systems
- Windows server maintenance