About Our Client

NZ leading and innovative tourism company. You will be working in a fun, creative, dynamic and fast paced environment!
 

Job Description

This role will be the focal and escalation point for everything IT. You will be involved in all areas of the IT infrastructure and applications. You will need to take leadership of IT projects.

 

Key Responsibilities:

Provide daily support both to internal customers

Perform a wide variety of technical support across many technologies

Ensure all relevant information is documented

Collaboratively work together with the team on projects
 

Interpersonal Requirements:

You need to be customer-focused

Must have excellent written and verbal communication skills.

Must have the ability to fluidly multitask in a high-pressure environment

You must have the right to live and work in New Zealand

 

Technical Experience:

A minimum of 5 years’ experience in an IT Support role

Solid understanding and experience of Microsoft and Networking technologies

General knowledge of technical infrastructure from desktop to firewall

An understanding of ITIL and customer service principles

An understanding of backup systems and software

Experience installing and configuring Servers, Networking, Desktop PC and Laptops

Advantage will be given if you have experience in the following:

Cisco Networking to CCNA level
Cloud solutions ideally AWS