Our client is seeking an experienced and people-focused Applications Team Leader to guide the delivery of their core business applications function within the Information Directorate. This is a key leadership opportunity to shape a high-performing centre of excellence supporting critical platforms across Microsoft 365, Dynamics 365, ServiceNow, and enterprise information systems.

In this role, you’ll lead a team of Application Analysts, ensuring the team delivers responsive, robust, and customer-centred support across the application portfolio. You’ll oversee critical incident management, build resilient team structures through cross-functional capability, and drive a roadmap of continuous improvement and service excellence.

Key Responsibilities:

• Lead, coach, and develop a team of Application Analysts across core platforms including D365, M365, SharePoint, ServiceNow, and information/records systems.
• Oversee the management of critical incidents and ensure scalable processes, resourcing, and tooling to meet operational demands.
• Drive application portfolio resilience through skills cross-training and shared ownership across the team.
• Develop and maintain product roadmaps and implementation strategies aligned with business priorities.
• Manage product backlogs and deliver continuous improvement through Agile methodologies.
• Build strong relationships with stakeholders and vendors to support effective product delivery and support.

Experience:

• Proven experience building and managing high-performing technical teams.
• Strong background in delivering and supporting enterprise applications, ideally with Microsoft and ServiceNow platforms.
• Hands-on experience developing product roadmaps and leading Agile delivery cycles.
• Excellent relationship and stakeholder management skills, with the ability to communicate clearly across technical and business teams.
• A pragmatic, customer-first mindset with a drive for service improvement.

If this sounds like you - apply now!

Kia ora, Comspek and our clients fully support and encourage diverse hiring and inclusive recruitment processes. Don’t meet every single requirement of this job description? That’s ok - You do not need to tick every box or have expertise in the full JD. Comspek is dedicated to building diverse, inclusive and authentic workplaces based on different clients’ needs. So, if you’re excited about this role, we encourage you to apply.