This role is to ensure that the risk, controls and incidents associated with our client's IT Services Team are managed appropriately and consistently.
In this position you will be accountable to ensure the proper IT controls are in place, and monitored on a regular basis.

Skills we are after include;

• Incident Management experience 
• Strong technical skills and comfort with different software applications
• Strong written and oral communication skills
• Experience working within the ITIL framework and the ability to apply ITIL principles and practices

You will be both analytical and diplomatic in the way you operate, have the ability to think broadly about what is best for the company and have the nous to work with the users in the business.